Privacy Policy

Last updated: 17 July 2026

At Rotterdam Coffee Fest, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Who We Are

Rotterdam Coffee Fest is organized by Stichting Coffee Block.

Contact details
Stichting Coffee Block
Email: hello@rotterdamcoffeefest.com
Website: https://rotterdamcoffeefest.com

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. What Information We Collect

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Phone number (if provided)

  • Company name (where applicable)

  • Ticket purchase information

  • Competition entries and nominations

  • Newsletter preferences

  • Information you provide through contact forms

  • Website usage data (such as pages visited and browser information)

3. How We Use Your Information

We use your personal data to:

  • Process registrations and ticket purchases

  • Respond to enquiries

  • Organize competitions and promotions

  • Send event updates and newsletters (where you have given consent)

  • Improve our website and visitor experience

  • Meet our legal obligations

4. Email Marketing

If you subscribe to our newsletter or opt in during a competition or registration, we may send you:

  • Event updates

  • Festival announcements

  • Ticket releases

  • Partner offers (only where you have consented)

You can unsubscribe at any time by clicking the unsubscribe link in any email.

5. Competitions

When participating in competitions or nominations, we may collect your contact details to administer the competition and communicate with you.

Where you explicitly consent, your email address may also be shared with the named competition partner for marketing purposes. You can withdraw your consent or unsubscribe from marketing communications at any time.

6. Ticket Sales

Ticket purchases may be processed by a third-party ticketing provider. Please refer to their Privacy Policy for information on how they process your personal data.

We only receive the information necessary to manage your ticket and communicate with you about the event.

7. Photography & Videography

Photography and videography may take place during Rotterdam Coffee Fest.

Images and videos may be used for promotional purposes on our website, social media channels, and future marketing materials.

If you prefer not to appear in photos or videos, please inform a member of our team during the event, and we will do our best to accommodate your request.

8. Cookies

Our website uses cookies to improve functionality and understand how visitors use our website.

Cookies may be used for:

  • Website functionality

  • Analytics

  • Performance monitoring

You can manage or disable cookies through your browser settings.

9. Sharing Your Data

We only share personal information when necessary, including with:

  • Ticketing providers like Stager

  • Email marketing providers

  • Website hosting providers

  • Sponsors (only where you have provided consent)

  • Authorities where required by law

We never sell your personal information.

10. Data Retention

We keep personal data only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

Marketing data is retained until you unsubscribe or withdraw your consent.

11. Your Rights

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request a copy of your data (data portability)

To exercise these rights, please contact us at hello@rotterdamcoffeefest.com.

12. Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

15. Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Stichting Coffee Block
hello@rotterdamcoffeefest.com

Robert Fruinstraat 52
3021XE ROTTERDAM
KVK: 97002542